Contact support
For help with G.LINE Studio, email Info@glhi.co.uk. Include a short description of the issue, the device you are using and, where useful, a screenshot that does not contain information you do not want to share.
Before contacting us
These checks solve many common problems:
- Confirm that the app is updated to the latest available version.
- Check that camera and photo-library permission is enabled if you are adding kitchen images.
- Make sure the device has an active internet connection before generating a new visual preview.
- Close and reopen the app if a catalogue or saved project does not refresh correctly.
- Keep important project information and measurements in your normal business records as well as in the app.
Photos and generated previews
Kitchen photos can be replaced or removed from a project. Generated previews are illustrative visualisations and should not be treated as exact specifications, measurements, colour matches or installation drawings.
Purchases and subscriptions
Where a subscription or purchase is made through an app store, billing, renewal and cancellation are also subject to that store's terms and account controls. If access does not update after a successful purchase, contact support with the date of purchase and the app-store platform used.
App Store and legal links
This page is the public support destination for G.LINE Studio. You can also review the Privacy Policy, Privacy Choices and Terms of Use.